Privacy Policy

General provisions
The website https://noventiqstore.am/ (hereinafter also referred to as the "Site") is managed by the "NOVENTIQ" LLC (hereinafter referred to as the "Company") in order to provide services through it on behalf of the Company (hereinafter referred to as "Services"), which are subject to this Privacy Policy published on the Website and the acts that are an integral part of it.
The purpose of this Privacy Policy is to inform, provide information about the Company's policy regarding the collection, use, publication or otherwise processing of personal data as a result of using the Website, as well as the rights provided by the Company on the Data Subject in relation to this data processing.
The Company processes personal data for the purpose of providing the Services and improving them. By using the Services, the Data Subject consents to the Company's collection, use or otherwise processing of their data in accordance with this Privacy Policy.
The Company is not authorized to use the personal data of the Data Subject for secondary purposes without the latter's consent. In this case, the Data Subject's consent is requested.
For the provision of individual services, the Company may publish additional provisions that are an integral part of this Privacy Policy. Such additional provisions are contained in the Cookie Policy published on the Site.
Concepts used in this policy:
Personal data: any information relating to a natural person that allows or may allow to directly or indirectly identify the identity of the person;
Processing of personal data: regardless of the form and method of implementation (including with or without the use of automated, technical means) any action or group of actions related to the collection or recording or entering or coordinating or organizing or storing or using or transforming personal data or restore or transmit or correct or block or destroy or perform other actions;
Transfer of personal data to third parties: an action aimed at transferring personal data to other persons of a certain or indefinite scope, including publishing personal data through mass media, placing it on information communication networks or making personal data available to another person in another way;
Use of personal data: an action performed with personal data, the direct or indirect purpose of which may be to make decisions or form an opinion or to acquire rights or to grant rights or privileges or to limit or deprive rights or to achieve another purpose that for the Data Subject or third parties cause or may cause legal consequences or otherwise affect their rights and freedoms;
Personal data processor within the framework of this policy: "NOVENTIQ" limited liability company, which organizes and/or implements personal data processing;
Data subject: a natural person to whom personal data refers:
Website visitor: anyone who accesses the Website and uses it for a specific purpose;
User of the Website: anyone who is registered on the Website and has a personal account;
Third party: any person, body, institution or organization that is not a Data Subject, personal data processor or authorized person, and whose rights or legal interests are affected or may be affected as a result of the processing of personal data;
Services: the services provided by the Company, the separate description and terms of delivery of which are presented in the Sales Rules and Payment and Delivery sections of the Website.
Personal data to be processed
The volume of personal data for processing within the framework of this policy may change due to the status of the Data Subject and the actions performed by the latter.
For website visitors, such data includes: first name, last name, patronymic, date of birth, contact phone number, mobile phone number, shipping address, fax number, organization information, position, email address, data about the country, city, region of residence, information about the bank card (number, CVV, name in Latin letters, year and month of expiration of the card).
For website users, such data includes: first name, last name, patronymic, date of birth, contact phone number, mobile phone number, shipping address, fax number, organization information, position, email address, data about the country, city, region of residence, information about the bank card (number, CVV, name in Latin letters, year and month of expiration of the card).
In the case of orders and purchases made from the online store, the Bank data of the Data Subject is not processed by the Company. Bank data is processed only when using the website services, only with the consent of the Data Subject. Bank data is provided to the Company's partner bank, which operates in accordance with the RA legislation, and only based on the preconditions for carrying out the order. This data is not processed for secondary purposes.
Processing of other personal data about the user and visitors of the website
The Company may also collect:
Data regarding website visit details and internet communications,
Technical information about how the Data Subject uses the Services, in particular, with what device and browser he accesses the Website,
Payment information and details of transactions carried out through the website, including the Data Subject's payments,
Location of the Data Subject, including IP address, as well as movement information,
Any additional information that the Data Subject will provide to the Company through the Website (data obtained through "Cookie" tools),
In some cases, we may also require a photocopy of an identity document, proof of address or other information.
Legal basis for processing personal data
The personal data processor undertakes to follow and ensure that the data is processed in accordance with the RA Law "On Personal Data Protection".
Personal data are processed for legal and specific purposes and cannot be used for secondary purposes without the Data Subject's consent.

The processing of personal data is lawful if:

the data has been processed in compliance with the requirements of the law and the Data Subject has given his consent, except for the cases directly provided by the law "On Personal Data Protection" or other laws, or
The processed data is obtained from publicly available sources of personal data.
Purposes of Personal Data Processing
Personal data of the Data Subject is processed for the following purposes:
Identification of the Data Subject within the framework of service provision.
Provision of personalized services to website users.
Improving the quality of services and developing new services.
Conducting statistical and other research based on anonymous data.
Providing the user's personal data to software rights holders, distributors or resellers for the purpose of registering the software in the name of the user or the organization whose interests the user represents;
Ensuring and improving the uninterrupted operation of the Website and functionality of user accounts;
Providing users of the website with news, special offers and general information about other products, services and events, unless the user opts out of receiving such information in writing offline or online certified by electronic signature;
Ensuring effective execution of orders, contracts, and other obligations.
Providing support to users and visitors of the website, queuing for technical support;
Control of the use of the Services.
Detecting, preventing technical issues or collecting other necessary technical information;
Implementation and (or) fulfillment of the functions, powers and duties assigned to the Company by RA legislation.
Privacy regime and security of processing of personal data
Information about personal data disclosed to the Company is confidential and protected by law.
The Company does not take decisions that can cause legal consequences for Site users or otherwise affect their rights and legitimate interests.
To protect personal data, the Company plans sufficient technical and organizational measures for protection.
To protect personal data, the Company takes reasonable steps to prevent and secure data from unlawful use, access, disclosure, alteration, destruction, or other interference.
The Company has appointed a person responsible for organizing personal data processing.
The Company has taken organizational and technical measures to ensure the security of personal data.
Transfer of personal data to third parties
The Company has the right to transfer personal data to third parties with the Data Subject's consent.
The Company has the right to transfer personal data to third parties when it results from the Company's personal data processing purposes, as well as when it is necessary for the performance of the Company's functions, duties, Services and powers.
Based on the request submitted by the state and (or) local self-government bodies in the case and according to the law, as well as the Company's legal obligations, the personal data of the Data Subject may be transferred to these bodies.
The Website may contain links to or from websites of third parties. Those websites may have their own privacy policies for which the Company is not responsible for them.
In case of a change of the owner of the Company, reorganization or other event that will lead to the transfer of personal data to another person, the Company will inform about it by e-mail and (or) by publishing an appropriate notice on the Website, clarifying the identity of the new data processor and, in relation to personal data, the Data Subject's options.
The Company may transfer Personal Data not only to companies operating in the territory of the Republic of Armenia, but also to companies operating outside the territory of the Republic of Armenia, to its partner organizations that have a sufficient level of protection of data processing in accordance with the procedure established by the competent authority of the Republic of Armenia.
Disclosure of Personal Data
The personal data of the Data Subject may be disclosed when it is reasonably necessary:
for the fulfillment of legal obligations,
To protect the rights and property of the Company,
To prevent or investigate possible violations related to the Services,
To ensure the safety of website users, visitors or the public,
to protect against legal liability,
With the consent of the Data Subject, also for other purposes.
Retention and dates of personal data
The Company is located in the Republic of Armenia, and personal data is stored in accordance with the RA Law "On Personal Data Protection".
The Company retains personal data for as long as the Data Subject uses the Services. In the event that the Services are terminated in the cases defined by the General Terms and Conditions of the Website, personal data will be stored in the Company's systems and processed for as long and to the extent as is objectively necessary to fulfill the purposes for data processing, for a period determined by the consent of the Data Subject, or to fulfill the Company's legal obligations, to resolve disputes and to enforce the Company's legal agreements.
Rights and Responsibilities of the Data Subject
The Data Subject has the right to withdraw the consent given by himself/herself at any time by sending a written notice entitled "Withdrawal of consent to processing of personal data" or by sending written notice certified by an electronic signature via an e-mail to the addresses listed in the “Contact details” section. As a result of the notice, the Company destroys the personal data collected by itself about the Data subject.
The Data Subject has the right to receive information about his/her personal data, the grounds and purposes of processing the data, the processor of the data, their location, as well as the scope of the parties to whom his/her personal data may be transferred.
If the Data Subject considers that the processing of their personal data is carried out in violation of the requirements of the laws of RA or otherwise violates their rights and freedoms, then he/she has the right to appeal the data processor's action or inaction or decisions to the RA authorized body for personal data protection or in the courts of RA.
The Data Subject has the right to contact the Company with the contact details indicated in the “Contact data” section.
The Data Subject is obliged to request the processor to correct or destroy their personal data if the personal data is incomplete or inaccurate or out of date or obtained illegally or is not necessary to achieve the purposes of the data processing.
Procedure for Amending the Confidentiality Agreement
The Company reserves the right to make changes to this Privacy Policy.
An amended version of the Privacy Policy is subject to publication on the Site.
Changes to this Privacy Policy are effective as of the date marked "Updated on _ _ _" and after this date the continuous use of the Site by the Data Subject will be deemed to constitute consent and acceptance of those terms.
Contact details
The location and mailing address of the Company is: Khnko Apor 1, Yerevan, 0019, RA.
The Company's e-mail address is info@noventiqstore.am.
The telephone number of the Company is +374 (11) 555-005.
Final Provisions
This Privacy Policy is effective from the moment the Site visitor accesses the Site, and for Site Users from the moment they register on the Site.
RA legislation is applicable to this Privacy Policy, including those regulations that are not provided for in this Privacy Policy, but are related to the subject of it.
The original version of this Privacy Policy should be considered the Armenian version, which shall prevail in case of contradictions between the translated versions of the Privacy Policies.
This Privacy Policy is updated on 30.01.2024.

Privacy Notice

Who are we?
We are NOVENTIQ HOLDING PLC (hereinafter referred to as the "Company"), incorporated under the laws of Cyprus, with its registered office at 11, Costa Charaki, Office 302, Limassol, Cyprus, 3041, and its subsidiaries and affiliated organizations. The Company is a data processor.
What is this Privacy Notice about?
This Privacy Notice applies to NOVENTIQ branded websites and other online services presented to the public and is available by reference on all websites and services it covers. Certain NOVENTIQ websites, applications or online services may collect and use personal information differently, and thus have a different NOVENTIQ privacy notice.
You are encouraged to review the applicable Privacy Notice available on the Company's websites, applications, or online services.
The Company's websites and offers are directed to people in their business or professional capacities. They are not intended for people under 16 years of age. The Company does not knowingly receive or offer to provide information online from people under the age of 16.
Notice; for the purposes of this Privacy Notice, "personal data" means data or a set of data that allows an individual to be identified, such as a name, address, telephone number, and email address. See below for information collected by the Company for a specific purpose.

Data collection for marketing purposes:
Data to be collected: name, e-mail address, telephone number.
Purpose of Collection: Promotion of Services and Products.
Legal Basis for Collection: Consent given by the Data Subject, subject to withdrawal at any time.
Retention Period: The Company retains personal data for as long as the Data Subject uses the Services. In the case of termination of the Services in the cases provided by the General Terms and Conditions defined by the Privacy Policy of the Website, personal data will be stored in the Company's systems and processed for as long and to the extent as is objectively necessary to fulfill the purposes for data processing, but for no more than 2 years, except for: when it is necessary to retain the data for a longer period in order to fulfill the Company's legal obligations, resolve disputes and enforce the Company's legal agreements.
Source of Personal Data Collection: The Data Subject provides the data independently by registering to the Company's magazine.
Requirement to provide data and the consequences of not providing it: filling in the relevant fields is necessary for subscription, failure to provide such data will result in failure to subscribe to the newsletter.
Data collection for event registration purposes:
Data to be collected: business contact data, which may include: first name, last name, email address; address, phone number, company, position, field of activity.
Purpose of Collection: to be registered for the events and receive counter-information about the event and participation in them.
Legal Basis for Collection: may vary depending on the applicable local law, but generally we consider that processing by the Company is carried out in legitimate interests, until the receipt of a request by the Data Subject for the provision of specific Services or products, in which case the existing transaction is governed by the document will be considered the legal basis for the processing. The Company's processing of data on specified legal grounds is fair, given that the processed data is limited to information shared with the Company by people engaged in business and professional activities.
Retention Period: The Company retains personal data as long as the Data Subject uses the Services, but no longer than 2 years from the date of the last event recorded by the Data Subject.
Source of Personal Data Collection: The Data Subject provides the data independently by completing the relevant webform.
Requirement to provide data and consequences of failure to provide: the relevant fields are required for subscription, failure to provide such data will result in failure to submit the form and register for the event.
Data collection for the purpose of establishing direct contact with the Company:
Data to be collected: depending on the connection through which the Data Subject contacts the Company and the content of the Data Subject's complaint.
The purpose of Collection: to adequately answer the questions and requests addressed to it by the Company.
The legal basis for Collection: may vary depending on the applicable local law, but generally we consider that processing by the Company is carried out in legitimate interests, until the receipt of a request by the Data Subject for the provision of specific Services or products, in which case the existing transaction is governed by the document will be considered the legal basis for the processing. The Company's processing of data on the specified legal grounds is fair, given that the processed data is limited to information shared with the Company by people engaged in business and professional activities.
Retention period: The Company retains personal data as long as the Data Subject uses the services, but for no longer than 2 years from the last interaction by the Data Subject, except when an existing contract or legal requirement justifies their further processing for longer. for a long time.
Source of Personal Data Collection: The Data Subject provides the data independently by interacting with the Site or the Company.
Requirement to provide data and consequences of failure to provide: Failure to provide relevant data will result in failure to obtain the requested information.
Data collection for the purpose of implementing the "Cookie" Policy and other technologies:
Data to be collected: IP address, location, browser data, activity.
Purpose of Collection: Site maintenance, general statistics and measurement of Site performance and marketing methods.
The legal basis for collection: may vary depending on the applicable local law, but generally we consider that processing by the Company is carried out on the basis of legitimate interests, until the receipt of a request by the Data Subject for the provision of specific Services or products, in which case the existing transaction is governed by the document will be considered the legal basis for the processing. The Company's processing of data on the specified legal grounds is fair, given that the processed data is limited to information shared with the Company by people engaged in business and professional activities.
Retention period: see here for detailed information: place the cookie policy link here
Source of Personal Data Collection: Data is obtained automatically from the Data Subject's use of the Website, as well as from third parties such as Google Analytics.
Requirement to provide data and consequences of failure to provide: The Data Subject is not obliged to provide the abovementioned data.
Data collection for "KYC" ("Know Your Customer") purposes:
Types of Data Subject: Beneficial Owners, Principal Managers, Directors and other Affiliated Parties of entities that purchase the Company's products and/or services.
Data to be collected: Data subject's full name, citizenship, date of birth, method of control over the Company's client.
Purpose of collection: to obtain information regarding the customer's due diligence process.
Legal Basis for Collection: The Company's legal obligation to conduct due diligence within the framework of the fight against money laundering and terrorism.
Retention period: personal data will be stored in the Company's systems and processed for as long and to the extent as is objectively necessary to fulfill the purposes for which the data is processed, to fulfill the Company's legal obligations, to resolve disputes and to fulfill the Company's legal contracts.
Source of Collection of Personal Data: Public Sources.
Data collection for the purpose of concluding and executing contracts for the sale of goods and services:
Types of Data Subject: representatives and employees of companies purchasing goods and/or services from the Company, as well as natural persons purchasing goods and/or services from the Company.
Data to be collected: full name, email address, shipping address, phone number. For companies, additional data is: company name, TIN n°. During order execution, the following data may be processed: clickstream, payment method data, payment transaction indicators, payment methods and conditions, IP address.
Purpose of collection: conclusion and performance of contracts for the sale of goods and services.
Legal Basis for Collection: Performance of Contracts.
Retention Period: The Company retains data until the termination of the contract, as well as until the applicable statute of limitations. Full name, address, indicators of information about payment transactions are stored in accordance with RA legislation.
Source of Personal Data Collection: The Data Subject provides the data independently.
Requirement to provide data and consequences of non-provision: data is collected for the performance of the contract, failure to provide it may result in non-performance of the contract.
Additional Purpose: The data will be used for statistical purposes to better understand the Company's customers and provide high quality services and products.
Data collection for customer support purposes:
Types of Data Subject: representatives and employees of companies purchasing goods and/or services from the Company, as well as natural persons purchasing goods and/or services from the Company.
Data to be collected: full name, email address, telephone number, call recordings, company name.
Purpose of Collection: Customer Support for current contracts.
Legal Basis for Collection: Performance of contracts.
Retention period: The Company retains data until the termination of the contract, as well as until the applicable statute of limitations. Call recordings will be retained for a maximum period of one year, unless an existing contract, legal requirement or applicable legal norm, except for the statute of limitations, does not justify their further retention for a longer period.
Source of Personal Data Collection: The Data Subject provides the data independently.
Requirement to Provide Data and Consequences of Failure to Provide: Data is collected to provide support to customers, failure to provide it may result in failure to provide support.
Additional Purpose: The data will be used for statistical purposes to better understand the Company's customers and provide high quality services and products.
Transfer of personal data to third parties
The Company has the right to transfer personal data to third parties with the Data Subject's consent.
The Company has the right to transfer personal data to third parties when it results from the Company's personal data processing purposes, as well as when it is necessary for the performance of the Company's functions, duties, and powers.
Based on the request submitted by the state and local self-government bodies in the case and according to the law, as well as the Company's legal obligations, the personal data of the Data Subject may be transferred to these bodies.
The website of NOVENTIQ brand may contain links to or from websites of third parties. Those websites may have their own privacy policies and the Company is not responsible for them.
In case of a change of the owner of the Company, reorganization or other event that will lead to the transfer of personal data to another person, the company will inform about it by e-mail and (or) by publishing an appropriate notice on the Website, clarifying the identity of the new data processor and, in relation to personal data, the Data Subject's options.
The Company may transfer Personal Data not only to companies operating in the territory of the Republic of Armenia, but also to companies operating outside the territory of the Republic of Armenia, to partner organizations that have a sufficient level of protection in accordance with the procedure established by the competent authority of the Republic of Armenia.
Rights and responsibilities of the Data Subject
The Data Subject has the right to withdraw the consent given by them at any time by sending a written notice entitled "Withdrawal of consent to personal data processing" or by sending an e-mail certified by an electronic signature to the addresses listed in the Contact Information section. As a result, the Company destroys the personal data collected about the given person.
The Data Subject has the right to receive information about their personal data, the grounds, and purposes of processing the data, the processor of the data, their location, as well as the scope of the people to whom the personal data may be transferred.
If the Data Subject considers that the processing of his personal data is carried out in violation of the requirements of the legislation of RA or otherwise violates their rights and freedoms, then they have the right to appeal the actions or inaction or decisions of the processor to the authorized body for personal data protection or to a court order.
The Data Subject has the right to contact the Company with the data indicated in the “Contacts” section.
The Data Subject is obliged to request the processor to correct or destroy their personal data if the personal data is incomplete or inaccurate or outdated or obtained illegally or is not necessary to achieve the purposes of the processing.
Privacy regime and security of processing of personal data
Information about personal data disclosed to the Company is confidential and protected by law of RA.
The Company does not take decisions that cause legal consequences for users or otherwise affect their rights and legitimate interests.
To protect personal data, the Company plans sufficient technical and organizational measures for protection.
To protect personal data, the Company takes reasonable steps to prevent and secure data from unlawful use, access, disclosure, alteration, destruction or other interference.
The Company has appointed a person responsible for the organization of personal data processing.
Ways to protect personal data
The Company applies several measures aimed at protecting personal data. Among them are;
Measures to ensure current confidentiality, integrity, availability and resilience of processing systems and services;
Measures to ensure timely restoration of access to and access to personal data in the event of a physical or technical incident;
Processes for regular testing, evaluation, and assessment of the effectiveness of technical and organizational measures to ensure processing security;
User Identification and Authentication Measures;
Data Protection Measures During Transfer;
Data Protection Measures During Storage;
Pseudonymization and/or encryption of personal data;
Measures to ensure physical security of places where personal data is processed;
Arrangements to Ensure Registration of Events;
Measures to ensure system configuration, including default configuration;
Arrangements for Internal IT and IT Security Management;
Process and Product Certification/Assurance Measures;
Data Minimization Measures;
Data Quality Assurance Measures;
Measures to Ensure Limited Data Storage;
Accountability measures;
Early Incident Detection, Management and Recovery Measures.
Procedure for amending the Privacy Notice
The Company reserves the right to make changes to the Privacy Notice.
An amended version of the Privacy Notice is subject to publication on the Site.
Changes to this Privacy Policy are effective as of the date marked "Updated on _ _ _" and after this date the continuous use of the Site by the Data Subject will be deemed to constitute consent and acceptance of those terms.
Contacts
The location and mailing address of the Company is: Khnko Apor 1, Yerevan 0019, RA.
The Company's e-mail address is info@noventiqstore.am
The telephone number of the Company is +374 (11) 555-005.
Final Provisions
This Privacy Policy is effective from the moment the Site visitor accesses the Site, and for Site Users from the moment they register on the Site.
RA legislation is applicable to this Privacy Policy, including those regulations that are not provided for in this Privacy Policy, but are related to the subject of it.
The original version of this Privacy Policy should be considered the Armenian version, which shall prevail in case of contradictions between the translated versions of the Privacy Policies.
This Privacy Notice is updated on 30.01.2024.